Special offer:  [1] some goods are in stock in Gaborone, you can pay and take in Gabs. [2]  some are from china ,you can send 50% deposit. [3] FB page @pitso netfy , this is our designated Botswana Agent, you can follow his page, all goods on his page on available in Gabs.  [4]. Contact us more more discount.

Special offer:  [1] some are in stock in Gabs, you can pay on COD. [2]  some are from China,you can pay 50% deposit.

Pitso Netfy
Pitso Netfy

Return Policy

Return and exchange policy

- The return or exchange of a product is a right for all our customers, and it includes all the products we offer on our shop.

- All the products offered on our shop are subject to the exchange and refund policy according to the terms and conditions stipulated on this page.

- Returns or exchanges can be made if the product is in its original condition when purchased and packed in its original packaging.

for goods in stock in Botswana :

- Return within three (3) days and replacement within seven (7) days from the date of purchase.

- Please contact us via the Contact Us page or via our phone numbers to request a return or exchange.

- Please take a picture and send the product with the city, address and order number specified so that it can be replaced by another product in case the product is corrupt or has a certain defect, or it is not used in accordance with the agreement.

- The amount is returned to the customer in full if the product he received is completely different from the product presented on our website.

- We are not responsible for expectations of customer use of the products, which we did not mention on the product page on our website.

- Deduct 40% or a value of at least P100 pula BWP if the customer does not want the product and the latter has no defect or problem mentioned.

for goods delivering from China

we will do QC check and give you feedback before shipping from china,

if the goods is damaged in china, we will bear 100% responsibility

if the goods is damaged or you want to exchance/return once it is delivered to Botswana, we will reject your request because we need to subject to 7-day no reason refund in China, when it arrived Botswana, it will 100% exceed 7 days